June 3, 2026, at the Sortis Hotel Casino

The Junta de Control de Juegos de Panamá will take part in SAGSE Central America & Caribbean 2026, the event that will bring together key leaders from the gaming, technology, and regulatory sectors on June 3. In this interview, representatives of the organization discuss Panama’s strategic role as a potential regional gaming hub, the importance of dialogue between regulators and operators, and the main challenges currently facing the industry in Latin America, particularly regarding online gaming, cybersecurity, and the fight against illegal gambling.

How does Panama view its role as a regional gaming hub?

I believe Panama has a very interesting opportunity to position itself as a regional gaming hub. We have major advantages: a strategic location, connectivity with the entire region, and extensive experience as an international business center. Beyond that, what truly matters is that the country can become a place where innovation and responsible regulation go hand in hand. If we continue strengthening the ecosystem, Panama can attract investment, talent, and new technologies, while also generating employment and economic development.

How important is the dialogue between regulators and operators?

Dialogue is essential. An industry like this evolves very quickly, especially with technological advancements and the growth of the digital environment. That is why regulators and operators need to work together and maintain open communication. When this exchange exists, regulations become more realistic, more efficient, and better aligned with market needs, without losing sight of key issues such as transparency, responsible gaming, and user protection. In the end, we are all working toward a sustainable and trustworthy industry.

What are currently the main regulatory challenges in the region?

One of the biggest challenges is that the industry is moving faster than many regulatory frameworks. Today, we see major challenges such as combating illegal gambling, updating regulatory frameworks for the online environment, and ensuring appropriate cybersecurity and consumer protection standards. There is also the challenge of finding the right balance: regulating effectively without slowing innovation or competitiveness. In Latin America, there are also significant differences between countries, so moving toward more modern and coordinated criteria would be highly beneficial for the entire region.