August 5, 6, and 7, Hotel Casino Acaray, Ciudad del Este.

SAGSE Paraguay 2026 has confirmed the final technical agenda for its second day, which will take place on Thursday, August 6, under the SAGSE Academy format at the Hotel Casino Acaray in Ciudad del Este.

The day will be specifically aimed at casino floor personnel, technicians, operations managers, security teams, surveillance staff, maintenance departments and operational areas, with a focus on practical training, technical professionalization, online systems, machine control, operational auditing, casino floor security and artificial intelligence applied to technical diagnostics.

One of the highlights will be the participation of keynote speaker Abilio Mancuello Petters, a Paraguayan electronic engineer and professor associated with the Faculty of Engineering of the National University of Asunción — FIUNA/UNA, with extensive technical experience in gaming, automation, digital systems, technological development and previous experience as Technical Manager at Crown Gaming Paraguay.

Technical Program — Thursday, August 6

SAGSE Academy

Technical Day | Casino Floor Personnel | Security | Operations | Operational Training

8:30 AM — Breakfast and Technical Registration Opening

SAGSE Academy accreditation.

9:00 AM to 9:10 AM — Technical Day Opening

Welcome remarks for technicians, casino managers, operations, security and surveillance teams.

Applied Security and Casino Floor Operations

9:10 AM to 9:50 AM — José “Pepe” Casapia Bardales — ALASCA

Applied Security on the Casino Floor

The presentation will address incident response procedures, coordination between technical teams and surveillance staff, critical points, event documentation, anomaly detection and operational best practices.

Online Systems and Technical Control

9:50 AM to 10:30 AM — Daniel Placeres — Sielcon

Technical Training in Online Systems

This segment will focus on communication protocols, machine connectivity, ticket validation, accounting systems, TITO, cashless solutions, tester measurements, failure identification and technical responsibilities on the casino floor.

10:30 AM to 10:45 AM — Technical Coffee Break

Artificial Intelligence Applied to Technical Diagnostics

10:45 AM to 11:25 AM — SLOTIX Technical Specialists

Artificial Intelligence Applied to Slot Machine Diagnostics

The presentation will explore the use of artificial intelligence for expert diagnostics, guided repairs, failure analysis, case management, team training and 24/7 technical support.

Keynote Speaker

11:25 AM to 12:10 PM — Abilio Mancuello — Paraguay

Electronic Engineer, Professor and Researcher associated with the National University of Asunción — UNA.

Technical-Operational Workshop:
“Meters, Reconciliation and Control: Fundamentals of Machine-Level Auditing”

The keynote will focus on best practices for casino floor technicians, maintenance teams, operational control, security, measurements, tickets, incidents and machine connectivity.

The objective will be to provide an academic and technical perspective on machine-level operational control, strengthening the training of teams responsible for the daily operation of gaming venues.

12:10 PM — Conclusions, Diploma Ceremony and Technical Closing

Diploma delivery, raffles and prizes for participating technicians.

12:30 PM — Lunch for Technicians and Operational Networking

With this agenda, SAGSE Academy reinforces its position as a distinctive space within SAGSE Paraguay 2026: a day designed not only to discuss the future of the market, but also to train and empower the professionals who sustain the daily operation of gaming venues.

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SAGSE Paraguay 2026

📅 August 5, 6 and 7
📍 Hotel Casino Acaray | Ciudad del Este

Closed and exclusive invitation-only event.